Whaticket: Centralize Customer Service on WhatsApp, Messenger, Instagram, and Web Chat

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What is Whaticket, and how is it revolutionizing customer service?

Whaticket is an omnichannel platform that unifies and manages all customer messages across WhatsApp, Facebook Messenger, Instagram Direct, and Web Chat. It's a solution that makes it easy to answer your customers' questions quickly, efficiently, and mannerly, improving the customer experience and simplifying internal processes for any business.

Main features of Whaticket

• Shared Inbox: Integrate Instagram, Messenger, WhatsApp, and Webchat messages so no customer is left hanging.
• Multi-agent chat: Allows multiple agents to serve the same customer simultaneously, automatically distributing chats based on departments and different users.
• Integrated Chatbot: Automatically answer frequently asked questions 24/7 for your customers on WhatsApp and social media.
• Campaign Automation: Send bulk messages to WhatsApp and social media users, personalized for promotions, reminders, etc., with results tracking.
• History and Monitoring: Access conversation history to monitor in real time and generate reports to improve decision-making.
• Web integration: Access a chat directly on your website to capture leads and start serving them.
• Multiple numbers: Connect more than ten WhatsApp numbers and assign them to different agents or branches.
• Unlimited Contacts and Messages: No limit on the number of messages or contacts stored and managed.

Watch Video: Manage your customers more efficiently with our WhatsApp Multi-Agent on Whaticket.

Key Benefits of Whaticket

1. Time and cost optimization: Unify your communication channels and reduce errors, thanks to the fact that all data is centralized in a single system.
2. Increased customer satisfaction: faster responses, personalized service, and shorter wait times when contacting us.
3. Expandability: Easily accommodates expanding staff or increased messaging, allowing you to add agents or links as needed.
4. Insightful automation: chatbots and automated chat distribution to improve management and capitalize on every business opportunity.
5. Free trial period: Offers a free two-week trial period to fully evaluate all its features before making a decision.

Whaticket Plans and Pricing

Whaticket stands out for offering rates that are quite affordable and flexible, adapting precisely to the needs of businesses, no matter how large they are. You can pay monthly or paymonthlyorannually, and you can choose to bill annually.

They're giving you a huge discount!

What advantages does Whaticket offer for your business?

• The official WhatsApp API isn't necessary:  It works from the web, and you don't have to worry about installing or configuring anything. You can forget about that.
• Create with confidence. Increase your workload without having to worry about the security of your information: You have chat and area management.
• Improved support: We help you resolve your questions via WhatsApp and constantly update the platform to keep it up to date.
• Fair and correct pricing: We offer very competitive prices compared to other options and no surprises on your bill. Plus, you can use features starting with the most basic plan.

In short, Whaticket is the ultimate tool for managing conversations with your customers via WhatsApp, Messenger, Instagram, and web chat.  It consolidates, automates, and improves customer support, boosting your team's productivity and your users' satisfaction.  Its flexible pricing and cutting-edge options, such as multi-agent chat, chatbots, and automated promotions, make it a top option in the sector for companies looking to optimize and expand their digital service.

Request your free demo  and see how Whaticket can revolutionize your company's communication.

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